Status
Available Now
Available Now
Customer Facing Assistant
Supports Multiple Platforms
Platinum, Gold, Silver Options
Answers customer questions in natural language
Visitors don’t click buttons — they type what’s on their mind. Our assistant understands free-text queries and provides relevant, structured responses drawn from your content.
Reduces staff workload without compromising service
Handles the majority of common queries instantly — only escalating to staff when necessary. This frees up your team to focus on high-value or sensitive interactions.
Increases conversions and bookings
Proactively nudges users toward completing bookings, filling forms, or taking key actions — rather than simply answering questions passively.
Delivers consistent, branded responses
You control the assistant’s tone of voice, logo placement, colour scheme, and escalation logic — ensuring every conversation aligns with your brand.
Our built-in analytics dashboard gives you a centralised view of every customer interaction — providing far more than just usage metrics.
Understand exactly what your customers are asking, how they phrase their questions, and what information they struggle to find.
These insights help you:
♦ Identify gaps in your offering or web content
♦ Pinpoint friction points in the user journey
♦ Spot emerging trends in customer behaviour
♦ Build targeted marketing campaigns based on real user intent
♦ Inform service improvements with data, not assumptions
All conversation data is fully searchable, downloadable, and filterable — giving your marketing, sales, and operations teams a shared understanding of customer needs, directly from the source.
Built for Multilingual Audiences
Our assistant automatically detects and responds in over 99 languages, giving every user a personalised experience — whether they’re local or halfway across the world. No extra setup required.
Integrates Seamlessly With Your Tools
Booking Engines: Deep integrations with industry systems
Forms & APIs: Automatically trigger workflows, fill out contact forms, or retrieve live data via custom API connections
Who It’s For
Education Providers: Automate responses to course queries, fee structures, application steps, and campus life — helping prospective students find what they need fast.
Hotels & Resorts: Provide instant support for room availability, amenities, check-in policies, and upgrades — with optional booking integration.
Tourism Boards & Visitor Destinations: Serve as a virtual guide, assisting users with directions, opening hours, ticketing, and event information in real time.
eCommerce: Instantly answer product questions, handle order tracking, returns, and upsell suggestions — improving conversion and reducing support load.
Ready to elevate your business to the next level? You’re in the right place! Contact us today to discuss purchasing our advanced AI solution.
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